ELIGIBILITY REQUIREMENTS
To qualify for a return, the wheel/rim(s) must meet all of the following:
▪ Unused / uninstalled (no mounting, no tire install, no balancing, no road use)
▪ No scratches, scuffs, chips, dents, or marks of any kind
▪ Returned with all original parts and accessories, including (if applicable): center caps, valve stems, hardware, adapters, stickers, documents, and any included extras
▪ Returned in original packaging (boxes, foam, protective materials) and packed securely to prevent damage in transit
NON-RETURNABLE ITEMS
Returns are not accepted for:
▪ Items that have been mounted, installed, driven on, or modified
▪ Items with cosmetic damage or signs of use (including tool marks)
▪ Custom or special-order wheels (made-to-order finishes, custom specs such as PCD/offset/width, custom machining, engraved/laser markings, etc.)
▪ Clearance / final sale items (if labeled as such)
RETURN SHIPPING
▪ Customer is responsible for return shipping costs unless the return is due to our error (wrong item sent, shipping damage, or defective item).
▪ We strongly recommend using insured shipping and keeping the tracking number. We are not responsible for lost or damaged return shipments.
INSPECTION & REFUNDS
▪ All returns are inspected upon arrival.
▪ If approved, refunds are issued to the original payment method.
▪ Refunds typically include the item price only. Original shipping charges are not refundable (unless required by law or the return is due to our error).
▪ If the item is returned used, damaged, missing accessories, or improperly packaged, the return may be denied or subject to a restocking fee or partial refund.
EXCHANGES
If you need a different size/spec, contact us first. Exchanges are subject to availability, and the original item must meet the return eligibility requirements.